We use cookies to enhance the browsing experience and provide content of interest. By continuing with the navigation we understand that our cookies policy has been accepted.
Accept More info
Assistance and Contact
Free samples
Security and trust
Return guarantee
Delivery in 8-10 daysDelivery in 6-15 daysDelivery in 7-10 daysDelivery in 9-11 daysDelivery in 12-14 daysDelivery in 8-10 daysDelivery in 4-7 days
SKINCARE
SKINCARE CATEGORIES
Make-Up Removers Tonics Anti-aging and anti-wrinkles cosmetics Anti-blemish Treatment Eye Treatment Cosmetic gift sets
Facial Exfoliators Face Masks Firming and Lifting effect Face Treatments Dark Circles Lip Balms Facial Scrubs
Facial Cosmetics: Offers Facial Cosmetics: Bestsellers Facial Cosmetics for Women Facial Cosmetics for Men
Top Brands
Kanebo Sensai Shiseido Elizabeth Arden Sisley Estée Lauder Guerlain Clinique Biotherm La Prairie
Best Sellers
HAIR
HAIR CATEGORIES
Colouring and Bleaching Hair Masks Shampoos Hair Styling Fixers Vitamins and Supplements Hair Conditioners
Hair Treatments Hair Straighteners Hair fall prevention products Anti-Frizz products Hair Brushes Kids' Hair products
Hair: Offers Hair: Bestsellers Hair products for women Hair products for men
Top Brands
Moroccanoil L´Oréal Professionnel Kérastase Sebastian Redken Orofluido I.C.O.N. Revlon Wella Shu Uemura
Best Sellers
MAKEUP
MAKEUP CATEGORIES
Face Makeup Eye Makeup Lip products Nails Eyebrows Makeup Sets
Makeup Accessories Eye shadows Makeup for sensitive skin Hypoallergenic Makeup Mascaras Waterproof Makeup
Makeup: Offers Makeup: Bestsellers Makeup for women Makeup for men
Top Brands
Chanel Dior Estée Lauder Clinique Yves Saint Laurent Lancôme Mac Maybelline Rimmel London Opi
Best Sellers
PARAPHARMACY
PARAPHARMACY CATEGORIES
Dermocosmetic Anti-Acne, Pores and Blackheads Anti-blemishes Special sensitive skin Atopic skin Pregnancy and Postpartum Natural parapharmacy
Hair fall prevention Weightloss Sun Care Vitamins and supplements Femenine Hygiene Dental Care Special children
Parapharmacy: Offers Parapharmacy: Bestsellers NEW in Parapharmacy
Top Brands
La Roche Posay Ceravé Nuxe Vichy Eau Thermal Avène Isdin Bioderma Eucerin Neutrógena Lierac René Furterer
Best Sellers
BRANDS
Top Brands
HERMÈS Calvin Klein GHD Lancôme Issey Miyake YSL Donna Karan Biotherm Tigi L'Orèal Professionnel
Brands A - Z
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 0-9
OFFERS

Do you have any queries? We are here to assist you!

Search through our FAQs and find the solution to your questions or send your questions to our Customer Service department.

Home › Support Centre › Tracking an Order
Can I pick up the order from the delivery company?
If your order has been stored in a delivery office for pick-up, you can pick it up where specified by presenting your identification.
If you have not found your answer you can contact us by phone or by sending a message through the form by clicking here.
Contact
Do you have more questions?
How do I sign up at Perfume's Club?
Retrieve login data
Does it have any cost to be a member of Perfume's Club?
How can I unsubscribe?
Is it safe to purchase at Perfume's Club?
Why has my order been cancelled?
Which payment methods can I use?
Do I have to be a PayPal user to pay?
I have been charged more than once for the amount of my order
Can I change the payment method?
Is Perfume's Club able to request additional documentation to support my payment?
How to search for a product?
Same product, different prices
Are all original products?
Product without cellophane (blister)
Why are the prices so great?
Received A Different Design
Why does the same product have two different images?
I received a different product than the one I had bought; how do I claim it?
Where is the merchandise purchased?
You don't have the product I need, how do I know when you'll have it?
Request a return
How to place an order?
Do I have a discount on my first order?
Products aren't being added to the cart
Delivery times
Product without cellophane (blister)
Do I have to be a PayPal user to pay?
I did not receive the samples
Tracking an order
I have not received confirmation of my order
I have been charged more than once for the amount of my order
Can I change the payment method?
Is Perfume's Club able to request additional documentation to support my payment?
SPRING - Ecological Transport
Do I have a discount on my first order?
I just have signed up and I didn't get the voucher, what should I do?
How do I know my available vouchers?
Can I use multiple discount vouchers for the same order?
The discount voucher has not been applied to my order.
The discount bonus does not work
Sponsor
I am an influencer and I would like to collaborate with Perfume's Club
SPRING - Ecological Transport
Why has my order been cancelled?
Change one product
Change personal data
The discount voucher has not been applied to my order.
Request a return
How are the products returned?
How and when will I receive the refund?
Product without cellophane (blister)
How to proceed if I have received a product in poor condition?
I received a different product than the one I had bought; how do I claim it?
I did not receive the samples
How to proceed if a product is missing in the package received?
I did not receive the samples
Is the delivery note or a bill included in the package?
How can I change the data of my order bill?
How do I get a VAT refund? (TAX FREE)
Contact
Need help? We will be happy to assist you.
Ticket
Send us a ticket and we will answer you by mail in a few hours ( M to F, 8 am to 1 pm and 2 pm to 4 pm M to F, 9 am to 2 pm and 3 pm to 6 pm M to F, 9 am to 2 pm and 3 pm to 6 pm M to F, 8 am to 1 pm and 2 pm to 5 pm Central European Time (CET) M to F, 8 am to 1 pm and 2 pm to 5 pm Central European Time (CET) M to F, 8 am to 1 pm and 2 pm to 5 pm Central European Time (CET) M to F, 8 am to 1 pm and 2 pm to 5 pm Central European Time (CET) )
WhatsApp
Send us a WhatsApp and receive answers directly on your mobile. +44 20 3334 9680+61 2 7908 0249+1 289 648 4011+1 315 359 9063+64 9 802 3425
WhatsApp
Send us a WhatsApp and receive answers directly on your mobile. +44 20 3334 9680+61 2 7908 0249+1 289 648 4011+1 315 359 9063+64 9 802 3425
Head office: 4 Asipo Street, Can Valero Industrial Park, Palma de Mallorca, 07011.
SIGN UP FOR THE NEWSLETTER AND WIN £5* FOR FREE! SIGN UP FOR THE NEWSLETTER AND WIN $5* FOR FREE! SIGN UP FOR THE NEWSLETTER AND WIN $7* FOR FREE! SIGN UP FOR THE NEWSLETTER AND WIN $8* FOR FREE! SIGN UP FOR THE NEWSLETTER AND WIN $9* FOR FREE! SIGN UP FOR THE NEWSLETTER AND WIN 60kr* FOR FREE! SIGN UP FOR THE NEWSLETTER AND WIN 50kr* FOR FREE!

Perfume's Club

Who are we? Wholesalers Assistance and Contact Promotions
Work with us Woman · Man

Information of interest

Delivery Costs Returns and Warranty Frequent Questions
How to make a purchase Download application

Legal information

General conditions General Information Privacy Policy Cookies Policy

Rating and trust

Europe

Belgique Deutschland España France Great Britain Italia Latvia Lithuania Nederland Norway Österreich Polska Portugal Schweiz Slovakia Slovenia Sweden

Oceania

Australia New Zealand

America

Canada México United States

Asia

日本語 中国
Download App App Store Google Play
© Perfumesclub.co.uk 2009 - 2023 | All rights reserved | NIF ESB57818197 registered trademark of Beauty Luxe Distributions SLU | Balearic Islands |
WE WILL CALL YOU FOR FREE
Now you can place your order by phone