We use cookies to enhance the browsing experience and provide content of interest. By continuing with the navigation we understand that our cookies policy has been accepted.
Accept More info
Assistance and Contact
Free samples
Security and trust
Return guarantee
Delivery in 8-10 daysDelivery in 6-15 daysDelivery in 7-10 daysDelivery in 9-11 daysDelivery in 12-14 daysDelivery in 8-10 daysDelivery in 4-7 days
SKINCARE
SKINCARE CATEGORIES
Make-Up Removers Tonics Anti-aging and anti-wrinkles cosmetics Anti-blemish Treatment Eye Treatment Cosmetic gift sets
Facial Exfoliators Face Masks Firming and Lifting effect Face Treatments Dark Circles Lip Balms Facial Scrubs
Facial Cosmetics: Offers Facial Cosmetics: Bestsellers Facial Cosmetics for Women Facial Cosmetics for Men
Top Brands
Kanebo Sensai Shiseido Elizabeth Arden Sisley Estée Lauder Guerlain Clinique Biotherm La Prairie
Best Sellers
HAIR
HAIR CATEGORIES
Colouring and Bleaching Hair Masks Shampoos Hair Styling Fixers Vitamins and Supplements Hair Conditioners
Hair Treatments Hair Straighteners Hair fall prevention products Anti-Frizz products Hair Brushes Kids' Hair products
Hair: Offers Hair: Bestsellers Hair products for women Hair products for men
Top Brands
Moroccanoil L´Oréal Professionnel Kérastase Sebastian Redken Orofluido I.C.O.N. Revlon Wella Shu Uemura
Best Sellers
MAKEUP
MAKEUP CATEGORIES
Face Makeup Eye Makeup Lip products Nails Eyebrows Makeup Sets
Makeup Accessories Eye shadows Makeup for sensitive skin Hypoallergenic Makeup Mascaras Waterproof Makeup
Makeup: Offers Makeup: Bestsellers Makeup for women Makeup for men
Top Brands
Chanel Dior Estée Lauder Clinique Yves Saint Laurent Lancôme Mac Maybelline Rimmel London Opi
Best Sellers
PARAPHARMACY
PARAPHARMACY CATEGORIES
Dermocosmetic Anti-Acne, Pores and Blackheads Anti-blemishes Special sensitive skin Atopic skin Pregnancy and Postpartum Natural parapharmacy
Hair fall prevention Weightloss Sun Care Vitamins and supplements Femenine Hygiene Dental Care Special children
Parapharmacy: Offers Parapharmacy: Bestsellers NEW in Parapharmacy
Top Brands
La Roche Posay Ceravé Nuxe Vichy Eau Thermal Avène Isdin Bioderma Eucerin Neutrógena Lierac René Furterer
Best Sellers
BRANDS
Top Brands
HERMÈS Calvin Klein GHD Lancôme Issey Miyake YSL Donna Karan Biotherm Tigi L'Orèal Professionnel
Brands A - Z
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 0-9
OFFERS

Do you have any queries? We are here to assist you!

Search through our FAQs and find the solution to your questions or send your questions to our Customer Service department.

Home › Support Centre › Inquiries about products
Where is the merchandise purchased?

All our products are original and have been acquired complying the EU Legislation. They have not been modified or manipulated and so are free to transit within the Economic European market.

If you have not found your answer you can contact us by phone or by sending a message through the form by clicking here.
Contact
Do you have more questions?
How do I sign up at Perfume's Club?
Retrieve login data
Does it have any cost to be a member of Perfume's Club?
How can I unsubscribe?
Is it safe to purchase at Perfume's Club?
Why has my order been cancelled?
Which payment methods can I use?
Do I have to be a PayPal user to pay?
I have been charged more than once for the amount of my order
Can I change the payment method?
Is Perfume's Club able to request additional documentation to support my payment?
Request a return
How to place an order?
Do I have a discount on my first order?
Products aren't being added to the cart
Delivery times
Product without cellophane (blister)
Do I have to be a PayPal user to pay?
I did not receive the samples
Tracking an order
I have not received confirmation of my order
I have been charged more than once for the amount of my order
Can I change the payment method?
Is Perfume's Club able to request additional documentation to support my payment?
SPRING - Ecological Transport
Do I have a discount on my first order?
I just have signed up and I didn't get the voucher, what should I do?
How do I know my available vouchers?
Can I use multiple discount vouchers for the same order?
The discount voucher has not been applied to my order.
The discount bonus does not work
Sponsor
I am an influencer and I would like to collaborate with Perfume's Club
SPRING - Ecological Transport
Why has my order been cancelled?
Change one product
Change personal data
The discount voucher has not been applied to my order.
How much time will it take to receive my order?
My order has a delivery incidence. How do I solve it?
Delivery times
Can I know when my order is delivered?
I'm not going to be at home. Can my order be delivered to someone else?
Tracking an order
Can I pick up the order from the delivery company?
I have not received confirmation of my order
My order appears as delivered, but I don't have it
SPRING - Ecological Transport
I have been informed that I will receive my order today. It hasn't been delivered to me.
Request a return
How are the products returned?
How and when will I receive the refund?
Product without cellophane (blister)
How to proceed if I have received a product in poor condition?
I received a different product than the one I had bought; how do I claim it?
I did not receive the samples
How to proceed if a product is missing in the package received?
I did not receive the samples
Is the delivery note or a bill included in the package?
How can I change the data of my order bill?
How do I get a VAT refund? (TAX FREE)
Contact
SIGN UP FOR THE NEWSLETTER AND WIN £5* FOR FREE! SIGN UP FOR THE NEWSLETTER AND WIN $5* FOR FREE! SIGN UP FOR THE NEWSLETTER AND WIN $7* FOR FREE! SIGN UP FOR THE NEWSLETTER AND WIN $8* FOR FREE! SIGN UP FOR THE NEWSLETTER AND WIN $9* FOR FREE! SIGN UP FOR THE NEWSLETTER AND WIN 60kr* FOR FREE! SIGN UP FOR THE NEWSLETTER AND WIN 50kr* FOR FREE!

Perfume's Club

Who are we? Wholesalers Assistance and Contact Promotions
Work with us Woman · Man

Information of interest

Delivery Costs Returns and Warranty Frequent Questions
How to make a purchase Download application

Legal information

General conditions General Information Privacy Policy Cookies Policy

Rating and trust

Europe

Belgique Deutschland España France Great Britain Italia Latvia Lithuania Nederland Norway Österreich Polska Portugal Schweiz Slovakia Slovenia Sweden

Oceania

Australia New Zealand

America

Canada México United States

Asia

日本語 中国
Download App App Store Google Play
© Perfumesclub.co.uk 2009 - 2023 | All rights reserved | NIF ESB57818197 registered trademark of Beauty Luxe Distributions SLU | Balearic Islands |
WE WILL CALL YOU FOR FREE
Now you can place your order by phone